Registered Manager

A Registered Manager is a Care Home Manager registered with the CQC that ensures a facility is run according to legal standards. As a Registered Manager, you are legally accountable to the CQC, and you should run a care home according to the regulations. According to the Health and Social Care Act 2008, all care homes and regulated care services providers must have a Registered Manager. Your role in the organisation is to oversee the day-to-day management of care services and work towards the long-term vision of the service. You also ensure compliance across the company services, from delivering care to developing care plans and recruiting workers.

As a Registered Manager, you focus on the operational and clinical services while meeting the regulator's standards. You are also the key contact of the care home when the CQC needs to organise an inspection. If the home doesn't meet the quality standards of the regulator, you will be held responsible.

Role Characteristics

Ensure that the service meets all legal and regulatory requirements
Ensure that the service provides quality care for their care recipients
Responsible for managing staff and ensuring that they receive adequate training, support and supervision
Resource management, including medical supplies and PPE
Maintain business compliance, including health and safety standards
Day-to-day management of the care team, including rostering

Skills

Active listening
Managing people
Communication
Customer service
Planning
Team work

Day in the life

Watch this video to find out more about being a Registered Manager.

Routes into this role

Here are some example routes that can lead into this role.

Volunteering or work experience

GCSEs

BTEC

T-Level

A-Levels

Undergraduate degree

How to become

There are many routes into becoming a Registered Manager; these include university, apprenticeships or directly applying. You will normally need 5 GCSEs and will normally need either A-Levels, BTEC or T-Levels depending on your preference in learning.

You can pursue a degree course in relevant subjects like social care management or health. A degree in nursing or other medical courses is also relevant. You can also go down a different route and do the NQV Level 5 Diploma in leadership management in adult care. When you have the necessary qualifications like a degree or the NVQ Level 5, you can apply for registration to become a Registered Manager. The registration process involves interviews, assessment of your education and background checks.

It is important to check your preferred course provider's entry requirements for guidance.

Where can this role lead

No matter what role you start in or where you are in your career path, there are always opportunities to develop and progress in health and care.

Knowing how to become a Registered Manager equips you with the skills and qualifications needed for higher-level positions within the healthcare sector. This role often comes with increased responsibilities, which can lead to higher earning potential and greater job stability.

Additionally, being a Registered Manager provides opportunities for professional development. You can continue to expand your knowledge and skills through training and education, keeping you up-to-date with the latest best practices in care management.